Automated communication with your client need not look bad. Quality PDF reports can be automatically generated, fax or emailed on-the-fly to the counterparty. In some types of trading, it is a regulatory requirement to confirm the trade, and the method in which this is done often must following very strict guidelines.
ObjectLab has worked closely with its clients to ensure documents produced are of the highest quality. We have even generated documentation in Kanji (japanese character).